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Absolutely the worst service that I have ever experienced.Brought my car for service and detailing at 7:30 am appointment was for 8:00am and here I still sit at 1:07 pm. And staff behind the counter thought it was funny.i inquired 2times as to how much longer and I get attitude and people havie been dropping off there vehicles all day and I’m still here without any explanation as to why
The complaint only concerns the demeanor of the receptionist at the Halifax location. All that was asked was how long does it take for an undercoating touch-up and the receptionist shouted louder than she needed to you will have to wait, there are two people ahead of you. That does not address the question nor was the attitude warranted; and based off of some of the reviews online, the receptionist seems to be the common thread of dissatisfaction experienced at this location.
Amazing Service! Saved my car after an auto wash gas station left marks on my car and they did it free of charge with my normal cleaning. They were quick and very helpful. I would defiantly recommend them.
I got my car undercoated at Perma Shine today and was extremely dissapointed. I got to the location (fairly hard to discern as there is very little signage) and as I walked up to the door I noticed a warning on the door that said must have exact mileage for records. I went back and wrote down my mileage. The employee who checked my car in never asked for it so I went about my day. When I got back to pick up my car I noticed that the mileage had changed by 61km, when it was never supposed to have left the shop. I asked the receptionist why it was different and she said that they don't actually do undercoating at that location so they drove my car across town to do it at a sister company. No apology, no compensation for gas, nothing. Furthermore, they neglected to tell me that the undercoating would stay wet for awhile, so without knowing my trunk would even be undercoated I opened it and got a palm full of sticky black tar. Needless to say I am disgusted by the lack of professionalism from this company. They should have mentioned that they didn't actually offer the services they advertise on site. They should have never driven my car across town without my permission, and should have at least told me about this when I called to make the appointment. I do NOT recommend Permashine.
