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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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I took 3 watches in for a number of repairs and I was extremely happy with the service I received. They quickly did the repairs while I waited and their rates were very reasonable. They were knowledgeable and friendly. I wont hesitate to go back for anything watch or clock related!
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I love to shop in this store, it has reasonable price and a lot of varieties..People are kind and prompt to help if you ask for it!!
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I have had dependable and timely service in this shop for years. Prices are reasonable. Repairs are done quickly. The gentleman is very knowledgeable. He gets friendlier if you go back a few times.
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Just bought my third watch from them yesterday. Great service, friendly non-snobby staff. Tom is knowledgeable about his products. He is very helpful and he will never rush you.
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