I own a 2010 VW Jetta with a DSG transmission. It inadvertently kept changing into neutral while driving. The VW dealer said the entire DSG transmission needed replacing at a price of $7500.oo from Germany. I asked for a quote on a secondhand DSG transmission and was met with the question,
Why would you inherit someone else problem? Tom and Cam figured it out and a mechatronic unit was replaced. Tom was able to recode without exclusive VW proprietorship. Cost lower than quoted. Great service.Lire plus
Would absolutely recommend! Went there today with a minor problem which was fixed efficiently and in a courteous and professional manner. Much appreciated!Lire plus
Friendly, very helpful, positive staff, especially Jalley. She offered to call back when a similar car arrives. They act like they really enjoy their job.
Will Return soon.
This is what customer service is all about!
Great inventory.
Thank you, Don K.Lire plus
I was at the Westbank location on December 20th, from the start Elke provided genuinely warm & professional customer service. While there an unexpected personal matter/phone call happened, she remained calm (I was in a full panic) & had a unique way of providing comfort and empathy at a time I needed it most. Her customer service alone stood out, however her kindness & genuine care is something I will never forget. Thank you Elke, I won't forget your kindness & wish you so much in return :)Lire plus
I love Canadian Tire and yes it can be a pain looking for a product but most stores operate this way. It is a self serve business model which has been in effect for years since I worked for one of their stores back in the 1970's.
Lire plus
This damn place is just awesome, very helpful especially for people out of town. Sales men and mechanics always eager to help there customers. Lire plus
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