Very bad experience. Was serviced by two different people, one of which was friendly but inexperienced. Nail polish finish was lumpy and the buffer file cut into my finger. The cuticle trimmer was used along the sides of my nails/tips of my toes and actually cut into my toes so I was left with a bleeding finger and 2 bleeding toes with stinging spots. This is supposed to be a relaxing experience and I was left wincing the entire time. Never going back.