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I spoke with Howa...
I spoke with Howard this evening regarding a mattress exchange. Not only did he ignore me because I am a woman and start immediately discussing the matter with my husband, but to quote him "I am not losing my job so that you can have a bed." So because of misinformation from a sales associate and Sleep Country's exchange policy, I now have a $3000 mattress I can't sleep on. Don't shop here.