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I bought a sectional in Barrie store. and spent over 4000 and they sold me scotch guard cost me 300 and They told me that if I didn't use the service. I would get a refund after five years. When I requested my refund instead I got a credit and I had a week to use it. I bought a lazy boy chair and I was told that it would take 3 months. after speaking with the manager she told me that it would take another 5 months. It was upsetting how I was mislead. I do not recommend anyone to shop there.