| 3 | ||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0 | ||||||||||||||||||||||||||||||||||||||||||||||||||
| 0 | ||||||||||||||||||||||||||||||||||||||||||||||||||
| 0 | ||||||||||||||||||||||||||||||||||||||||||||||||||
| 3 | ||||||||||||||||||||||||||||||||||||||||||||||||||
The actually worst experience and service I have received. Not only did my hair look like a three year old took scissors to it but I also was hung up on when I called them in tears after I got home and examined my hair. Please don’t waste your money here. No one deserves to be treated like this when you’re paying for a service.
This is now my second bad experience here. First time I came in and told the lady I wanted hair extensions specifically 16 inches to 18 inches. She was helpful at first and told me she had some in. When I went to pay I noticed she tried ripping the tags off before she gave them to me after I payed. When I got home and opened it I realized that she was trying to hide the fact that she sold me 14inch hair for the price of 18. When I called they said I had to pay 100$ for 1 piece of 18 inch clip in
The best hair salon in British Columbia family own business for any one go to Afro Hair Studio.
I have been a customer at Afro Hair Studio for the better part of 4 years. I have never had a bad experience or witnessed any unprofessional behaviour. Amy has always given me a good servjce and in fact I travel an hour and a half to get there. Both Amy and her husband are very pleasant. I highly recommend this salon!
This is my experience at the African Hair Studio: I have been going for 2 years to this hair salon on Commercial Drive and I have to say they run a shabby business. They never have change in the till, which makes you wonder if they have a float like every single store should have as part of their cash flow control. Initially, I thought that the owners Ibrahim and Emy were very welcoming, but I noticed that they keep their clients waiting ... Ibrahim turns up when he wants, whilst clients are waiting to get a trim. Speaking of a trim ... I recently had my hair relaxed by Emy, and had asked for a trim. My hair had grown considerably slightly passed my shoulders and I commented on it. However, she was in a odd mood and I felt really uncomfortable. Not only did she cut off 4 inches, she did an extremely bad job!!! The ends were not blunt at all, indicating a trim ... or even a cut. The worst of it is that my hair is terribly uneven. I can't stop crying when I look at my hair now. For those black women out there, you know how slow our hair grows. I visited the salon to ask to speak to Emy and explained that I was unhappy with what she had done and demanded a refund. She denied that my hair was long and also that she had not cut that much off. I demanded a refund and she refused and said that if I didn't leave quietly, she'd force me to leave!! She then called a police officer nearby and blatantly lied to my face that she had not done what I accused her of. The police officer then said that there was nothing that could be done ... I certainly did not want her hands anywhere near my hair again to even attempt to remedy what she had done. So he advised me to post a review. What on earth is going on here????!!!! I am the unsatisfied customer and I am threatened to leave the premises because I demanded justice!!! I suggest that if you want a hair cut, go to Emy ... she'd give you an avant garde hair cut. If you are asking for a trim ... stay clear away!
Réponse d'entreprise 22 juillet 2014
This review that was Written about our salon was all a lie, this woman got her hair done and she didn't have any money after her hair was relaxed we didn't even cut her hair. she was supposed to pay us, but she came to complained and asked for her money back instead of paying our money. We are running one of the best hair salons in British Columbia with 0 complains, that's was just until this one woman lied online about our business. We are specially suspicious about how she knows about what's going on in our private cash register.
