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Wonderful doctors, terrible office policies. Be aware your credit card will have a hold placed on it for $150 the moment you book your appt for an iud insertion. There is no fee for an iud insertion, the $150 is the fee if you miss the appt. I agree with charging people for missed appts but it is completely attrocious customer service (and possibly illegal, I am investigating) to put a hold on someone's funds in advance for a missed appt fee.